Frequently Asked Questions

Why Choose the Octpas Review Card?

The Octpas Review Card is the easiest and fastest way to collect customer reviews and boost your business’s online reputation. Here’s why it stands out:

✔ Instant Reviews with One Tap – Customers can leave reviews in seconds by tapping the NFC card or scanning the QR code—no apps needed!

✔ Multi-Platform Review Integration – Supports Google, Yelp, Facebook, and Trustpilot, ensuring reviews go where they matter most.

✔ Increases Customer Engagement – Encourages more reviews with a hassle-free process, helping you build trust and attract new customers.

✔ Custom Branding – Personalized with your logo, colors, and company name to match your business identity.

✔ One-Tap Business Contact – Customers can instantly call, email, or visit your website with a single tap.

✔ Works Anywhere – Use it at the counter, on tables, in delivery packages, or even as a wall-mounted NFC panel.

✔ No Tech Skills Required – Simple setup with automatic contact syncing and an optional extra PDF upload (e.g., menus, brochures).

✔ Future-Proof & Eco-Friendly – No need to print review request cards—just tap and collect reviews instantly!

Even if customer reviews aren’t your priority, the Octpas Review Card offers more than just reviews—it’s a powerful business tool that enhances customer interaction and boosts your brand’s digital presence. Here’s why it’s still worth it:

✅ One-Tap Customer Engagement – Customers can instantly call, email, visit your website, or follow your social media with a simple NFC tap.

✅ Smart Business Card Alternative – No need to print paper cards—just hand customers your NFC-powered Octpas card, and they get all your business details instantly.

✅ Builds Customer Loyalty – Even without reviews, it keeps your customers engaged and makes reaching your business effortless.

✅ Easy Contact Sharing – Sync your business contact details directly to a customer’s phone with just one tap.

✅ Adds Professionalism & Innovation – Stand out from competitors by offering a modern, tap-to-connect experience that customers remember.

✅ No Extra Effort Needed – Once set up, it works on its own—no apps, no training, just tap and go!

So even if reviews aren’t your focus, the Octpas Review Card is a smart investment for customer interaction, branding, and effortless business promotion.

Why You Still Need Reviews (Even Without a Google Business Profile) + Exclusive Offer!

Even if you don’t have a Google Business Profile (GBP), reviews still play a huge role in building trust, increasing sales, and improving your online presence. Here’s why:

✅ Boosts Trust & Credibility – Customers trust businesses with reviews on Facebook, Yelp, Trustpilot, or your website, making them more likely to choose you.

✅ Drives More Sales & Bookings – Even without GBP, potential customers look at reviews before making a purchase or booking an appointment.

✅ SEO & Online Visibility – Reviews help your business rank higher on search engines, even on platforms like Yelp, Trustpilot, and social media.

✅ Collect Private Feedback – Use the Octpas Review Card to gather internal feedback and improve your business without making reviews public.

✅ Stand Out from Competitors – If your competitors aren’t using reviews, having them on multiple platforms will give you an advantage.

✅ Social Proof for Your Website & Marketing – Feature your best reviews on your website, social media, and ads to attract more customers.

🚀 Exclusive Offer: We’ll Set Up & Maintain Your Google Business Profile!

Don’t have a Google Business Profile? No problem! We’ll handle everything for you:
✔ Create & Verify Your GBP – Get found on Google Search & Maps.
✔ Optimize Your Profile – Add services, photos, business hours & more.
✔ Ongoing Maintenance – We keep your GBP updated & optimized.
✔ Review Management – Monitor and respond to customer reviews.

💡 Special Deal: Get this GBP setup + maintenance for just 2 Months when you get an Octpas Review Card Subscription!

Can I Still Benefit from Reviews & a Google Business Profile Without a Physical Location?

Absolutely! Even if you don’t have a storefront, reviews and a Google Business Profile (GBP) can still be powerful tools to grow your business. Here’s why:

✅ Google Supports Service-Based Businesses – If you serve customers at their location or online, you can still have a GBP without displaying a physical address.

✅ More Visibility in Local Searches – Your business can show up in Google Search & Maps when potential customers search for your services.

✅ Trust & Credibility – Reviews on Google, Yelp, Facebook, or Trustpilot prove your reliability, even if you don’t have a storefront.

✅ Increased Sales & Leads – Positive reviews help convert visitors into paying customers, whether you offer services, consulting, or online products.

✅ Use Reviews for Social Proof – Even without GBP, you can display customer reviews on your website, social media, and marketing materials.

🚀 Exclusive Offer: We’ll Set Up & Maintain Your Google Business Profile!

If you’re a home-based, mobile, or online business, we’ll create a GBP for you without showing your home address.

✔ Google-Compliant Setup – List your business as a service-area business (SAB) so you appear in searches without displaying your location.
✔ Profile Optimization – Add services, photos, business hours & booking links.
✔ Ongoing Management – We keep your profile updated & optimized.
✔ Review Collection & Response – Monitor, respond, and manage reviews.

💡 Special Offer: Get GBP setup + maintenance for 2 Months  when you get an Octpas Review Card subscription plan!

If you're already on Yelp & Trustpilot, that’s great! But the Octpas Review Card makes collecting, managing, and leveraging your reviews easier, faster, and more effective. Here’s why it’s a game-changer for your business:

🚀 Get More Reviews, Effortlessly

✅ Instant Reviews with One Tap – Customers simply tap or scan your NFC card to leave a review—no searching, no hassle.
✅ Higher Conversion – Customers are more likely to leave a review when it’s quick and easy.
✅ Eliminates Friction – No need for customers to manually find your Yelp or Trustpilot page—we direct them straight there.

📊 More Control Over Your Reputation

✅ Centralized Review Management – Keep track of all reviews from Yelp, Trustpilot, and other platforms in one place.
✅ Monitor & Respond Faster – Get notified when new reviews come in, so you can respond and engage quickly.
✅ Private Feedback Collection – Gather internal feedback before it goes public, helping you improve customer experience.

📈 Convert Reviews into Business Growth

✅ Showcase Your Best Reviews – Display top reviews on your website, social media, and marketing materials for more credibility.
✅ SEO Benefits – More customer-generated content improves your business’s visibility online.
✅ Integrates with Google Business Profile (if you want to expand to Google reviews).

✅ Absolutely! If Yelp is your priority, our system fully supports that. You don’t need to worry about other platforms—Octpas gives you full control over where your customers leave reviews.

🚀 How Octpas Helps You Maximize Yelp Reviews

✔ Direct Yelp Integration – Your Octpas Review Card can be set up to only direct customers to your Yelp page, ensuring all reviews go exactly where you want them.
✔ Instant Access, No Searching – Customers simply tap or scan—no need to manually find your Yelp profile.
✔ Higher Review Conversion – Making the process effortless increases the number of reviews from satisfied customers.
✔ Private Feedback Option – If a customer has a complaint, our system can redirect them to a private feedback form instead of posting a negative Yelp review.
✔ Custom Branding & Easy Setup – Your business name, logo, and colors make the experience feel seamless and professional.

🔥 Exclusive Offer for Yelp-Focused Businesses!

Since you’re focusing on Yelp, we’ll optimize everything for maximum Yelp engagement—no distractions from other review sites.

✅ Respond Professionally & Quickly – A polite, professional response shows that you care and can turn an unhappy customer into a loyal one.

✅ Offer to Resolve Issues Privately – Always suggest continuing the conversation privately (via phone, email, or direct message) to resolve complaints.

✅ Flag Fake or Unfair Reviews – If you receive a false or spam review, you can report it to Yelp, Trustpilot, or Google for removal.

✅ Bury Negative Reviews with More Positives – The best way to minimize damage is by consistently getting positive reviews, so the occasional bad one gets pushed down.

🔥 Protect Your Business with Octpas

💡 Our Octpas Review System helps you:
✔ Encourage satisfied customers to leave 5-star reviews.
✔ Redirect unhappy customers to private feedback, reducing public complaints.
✔ Track and respond to reviews across all platforms.

Yes, you can cancel at any time before your subscription renewal date. However, please note that for annual subscriptions, we do not offer pro-rated refunds.

Refund Policy:
✔ Annual Subscription – We do everything possible to retain you as our valued client, but refunds are only considered on a case-by-case basis.
✔ Cancel Before Renewal – Ensure you cancel before your renewal date to avoid being charged for the next cycle.
✔ No Pro-Rated Refunds – Unfortunately, there are no pro-rated refunds for annual subscriptions.

We are committed to your satisfaction and will work with you to resolve any issues or concerns.